Editorial Policy
Sets standards for sourcing, independence, updates, authorship, corrections and company support guides.
Editorial independence
Directory and guide content should be based on verifiable information and editorial judgment, not on undisclosed payment by the company being listed.
Primary sources
Company-owned support, help, contact and corporate pages are preferred for contact claims. Secondary sources may provide context but should not independently justify a verified contact label.
No fabricated authority
We do not fabricate experts, reviews, ratings, awards, customer experiences, support numbers or email addresses.
Updates
Pages show an update or verification date where useful. Material changes to support routes should trigger a review of affected content.
AI-assisted work
Automation or AI may assist with organization, drafting or monitoring, but factual contact claims require the same source and review standards as manually prepared content.
Contact
Questions about this policy can be sent to [email protected]. For incorrect directory information, use the Report Incorrect Information page.
Related directory resources: verified company contacts, country support directory, industry contact directory, contact verification policy.
